I would like to give a special thank you to Derreck at Mastria Kia for really stepping up and proving that they put the customer first. I may not have bought my Sportage if it wasn't for his persistence and giving him a chance to prove what a great buying process it would be. I received concierge service and they brought the Sportage to my home for me to test drive. Once I made my decision to purchase, they delivered to me. Great job!
I’ve only been going to Mastria Kia for a short time, but in that short time I’ve come to love and appreciate their work. I know that anytime I have questions about something, the team goes above and beyond to service my vehicle. It couldn’t be done without Anthony- making sure I get the best work at a reasonable price, and ensuring the work gets done in a timely manner. Thank you for always being personable and helping beyond expectations, I’ll definitely be back!
Quick and easy. In and out. Adorable little spot with toys for my two young kids While we waited with coffee for mom. Anthony the service rep. was great with keeping me informed and making my kids laugh and very polite. Overall good experience.
I went in with an engine light on. Let me start by saying that Mastria KIA's website is so user friendly, I use it for my regular maintenance and am always wowed by the ease of use and the ability to get an appointment when it is most convenient for me. Being able to use that scheduling tool 24/7 is technology at it's best! The gentlemen at the service desk are always so welcoming. The waiting area is immaculate, well lit, great coffee, pastries, and workstations for people to stay plugged in while waiting. This time I lucked out, car was ...
The experience I had here was beyond amazing, I recently totaled my car -_- but welcomed by everyone I came into contact with. I knew exactly which vehicle I wanted to purchase, they had it ready to go Kenny knew exactly where to go for a test drive to keep me off of 44, went over all the features of the car and answered all questions to the best of his ability. If he didn't know he was honest, and asked someone and got an answer. That was a breeze. Then Kelly from finance was great! She was able to ...
Anthony and Mario (Taunton)were very professional willing to explain what needs to be done as a customer,I like the video has Kia is performing the job on your car. Thank you for your services
Anthony was AMAZING! So incredibly helpful to get my car back on the road !
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